At SN Enterprise, we are committed to providing premium-quality bearings and excellent customer service.

Our refund policy ensures fairness, transparency, and customer trust.

Eligibility for Refunds

Products must be unused, unopened, and in original packaging

Refund requests must be made within 7 days of delivery

Proof of purchase (invoice or receipt) is required

Non-Refundable Items

Items damaged due to misuse, improper handling, or installation

Products with altered serial numbers or packaging

Refund Process

1. Contact us at 01747755318 or sn.bearing.bd@gmail.com within 7 days of receiving your order.

2. Provide your order details and reason for the refund request.

3. Once approved, return the product to our warehouse:

SN Enterprise, 27/32 Madanpal Lane, Nawabpur, Dhaka-1100

4. Refunds will be processed via the original payment method within 5–7 business days.

Replacement Policy

If a product is defective or damaged, we will provide a replacement at no extra cost.

Shipping Costs

Shipping fees are non-refundable unless the product was delivered incorrectly or damaged in transit.